Our return policy is simple and straightforward: If you are not satisfied with your dress for any reason we will gladly pay for all shipping of returns and exchanges. (You read that correctly!)
Returns and exchanges are accepted for money back or store credit under the following conditions
– Item was purchased within 30 days of the return date
– Item is unused (has not been worn) and is returned in the original packaging
– Refunds and exchanges are not processed until the return item has been received and logged by us
Simply follow our return instructions once you’ve logged into your account.
If you have any questions, please e-mail us at web@elizabetholliver.com
Posted in: Frequently Asked Questions